Privacy Policy

Effective Date: September 22, 2025
South Shore Registered Agents, LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and website.

This Policy applies to all users of our services within the United States and is governed by U.S. federal law and the laws of the State of New York, including the New York Stop Hacks and Improve Electronic Data Security Act (SHIELD Act).

1. Information We Collect

We collect only the information necessary to provide registered agent services, business filings, and related operations:

  • Account Information: Name, email address, phone number, billing information.
  • Corporate Filings: Company names, addresses, entity type, and related registration data.
  • Legal Documents: Service of process, notices, or other filings received at our office on your behalf.
  • Website Data: Basic session cookies and IP addresses for security and session management.

We do not collect Social Security numbers, biometric data, or unrelated financial account information.

2. How We Use Information

We use your information to:

  • Provide registered agent services and business filings.
  • Receive, scan, and transmit service of process and legal documents.
  • Communicate with you regarding your account or compliance requirements.
  • Maintain our records for legal, tax, and regulatory compliance.
  • Enhance our website security and performance.

We do not sell, rent, or trade your personal information.

3. Disclosure of Information

We may disclose information:

  • To You: Delivery of scanned legal documents, notices, or filings.
  • To Courts and Agencies: If required by law, subpoena, or service of process. This includes transmitting documents that may contain personal information.
  • To Authorities: Where reasonably necessary to comply with law, enforce our Terms, or protect rights, property, or safety.

No information is sold or shared with marketers or unrelated third parties.

4. Data Security

We implement administrative, technical, and physical safeguards as required by the SHIELD Act, including:

  • TLS encryption for data in transit.
  • Password hashing and access controls.
  • Multi-Factor Authentication (MFA) for administrator accounts.
  • Regular vulnerability assessments and patching.
  • Secure facilities for document handling.

While no system is 100% secure, these measures are designed to protect your information against unauthorized access or misuse.

5. Data Retention and Destruction

  • Scanned Legal Documents: Destroyed 30 days after digitization unless otherwise required by law.
  • Account Information: Retained for 90 days after service termination, then permanently deleted.
  • Regulatory Records: Certain records (e.g., invoices, state filings) may be retained beyond standard destruction schedules if required by law, tax regulations, or compliance obligations.

6. User Rights

You may:

  • Request a copy of your account information.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated information (subject to retention obligations described above).

Requests can be made by contacting us at [insert email].

7. Data Breach Notification

In the event of a breach affecting your personal information, we will provide notice as required under the New York SHIELD Act. Notifications will be delivered promptly via email or other appropriate means.

8. U.S. Jurisdiction Only

Our services are intended solely for use within the United States. By using our services, you acknowledge that non-U.S. privacy laws (e.g., GDPR) do not apply, and you are responsible for compliance with your local laws if accessing our services outside the United States.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Material changes will also be communicated via email.

10. Contact Us

South Shore Registered Agents, LLC
Email: support@southshoreregisteredagents.com

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